1. What are Photo Lanterns?

Photo Lanterns are custom, handmade lamps designed to beautifully showcase your cherished memories. Each lantern features your personal photos printed onto translucent panels, creating a warm, glowing display when illuminated. Perfect for anniversaries, memorials, family moments, and more!

2. How do I customize my Photo Lantern?

Customizing your Photo Lantern is easy:

1. Select your desired lantern style from our shop.
2. Upload your photos during checkout or email them to us at monomera3d@gmail.com with your order number.
3. We’ll carefully prepare your photos for printing and ensure they look stunning on your lantern.

3. How long does it take to receive my order?

• Production Time: Since each Photo Lantern is custom-made, production typically takes 5-7 business days.
• Shipping Time: Shipping usually takes an additional 3-5 business days, depending on your location. We’ll send you a tracking number once your order ships!

4. Do you offer gift options?

Yes! Photo Lanterns make perfect gifts for any occasion. Simply let us know during checkout if your order is a gift, and we can include a complimentary gift message with your lantern.

5. What is your return policy?

Due to the custom nature of our Photo Lanterns:

• Custom photo panels are non-refundable.
• Returns are only accepted for the lamp hardware and frame, subject to a 30% restocking fee.
• Damaged or defective items can be replaced—please contact us within 7 days of delivery with photos of the damage.

For full details, visit Return Policy

6. Can I see a proof of my photos before printing?

Yes! If you’d like to review your photos before we print them, let us know during checkout or email us at monomera3d@gmail.com. We’ll send you a digital proof for approval.

7. What kind of photos work best?

For the best results:

• Choose high-resolution photos (300 DPI or higher).
• Avoid overly dark or blurry images.
• Photos with good contrast and vibrant colors tend to look stunning when lit.

If you’re unsure about your photos, feel free to reach out, and we’ll assist you!

8. How do I contact you?

We’re here to help! You can reach us at:

• Email: monomera3d@gmail.com
• Instagram: monomera3d
• Phone: +1 (678) 670-8721

We’ll respond to your inquiries within 24 hours.